What is IVR and why do we use it?
IVR (Interactive Voice Response) is a telephone system that allows you to place your order quickly and easily, without the need to speak with a staff member.
The system accepts voice orders at any time and enables us to process them accurately and on schedule.
Once your order is received, our team will contact you to confirm it.
- It makes placing orders easier, even when all lines are busy.
- It saves time and helps you avoid waiting on hold.
- It ensures that your order information is recorded correctly.
- It allows us to serve more customers without overloading our production and sales teams.
It is important to know that, according to European health regulations, we are not allowed to provide medical advice over the phone.
If you need medical guidance, it is best to consult a doctor who can take responsibility for the recommendations and provide a professional opinion.
Our goal is to offer you a convenient and reliable way to place your orders, as well as clear information through our website, product leaflets and the frequently asked questions section.
